{"id":595,"date":"2017-12-15T18:38:34","date_gmt":"2017-12-15T16:38:34","guid":{"rendered":"http:\/\/tomovi.org\/?p=595"},"modified":"2026-11-10T14:38:44","modified_gmt":"2026-11-10T12:38:44","slug":"%d0%be%d0%b1%d0%b5%d0%b7%d1%89%d0%b5%d1%82%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bf%d1%80%d0%b8-%d0%b7%d0%b0%d0%ba%d1%8a%d1%81%d0%bd%d1%8f%d0%bb-%d0%bf%d0%be%d0%bb%d0%b5%d1%82","status":"publish","type":"post","link":"https:\/\/tomovi.org\/en\/%d0%be%d0%b1%d0%b5%d0%b7%d1%89%d0%b5%d1%82%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bf%d1%80%d0%b8-%d0%b7%d0%b0%d0%ba%d1%8a%d1%81%d0%bd%d1%8f%d0%bb-%d0%bf%d0%be%d0%bb%d0%b5%d1%82\/","title":{"rendered":"Compensation for a Delayed or Cancelled Flight"},"content":{"rendered":"<p><\/p>\n<p><strong>A cancellation or long flight delay may give rise to compensation, reimbursement, rerouting and care.<\/strong> These are separate rights with different conditions. Not every timetable change automatically results in a payment.<\/p>\n<h2>When does Regulation (EC) No 261\/2004 apply?<\/h2>\n<p>First check the route, booking and operating air carrier. The Regulation covers flights departing from an EU airport and certain flights from a third country to the EU operated by an EU carrier, provided the other conditions are met. The airline actually operating the flight is relevant.<\/p>\n<h2>Cancellation and delay at arrival<\/h2>\n<p>On cancellation, passengers can choose between the reimbursement or rerouting options under Article 8. Standard compensation also depends on when the cancellation was notified and the alternative flight offered. Notice at least two weeks in advance excludes that compensation; other exceptions depend on the notice period and the alternative route\u2019s timings.<\/p>\n<p>For delay, arrival at the final destination is assessed. CJEU case law, including Sturgeon, Joined Cases C\u2011402\/07 and C\u2011432\/07 of 19 November 2009, recognises compensation for a loss of time of at least three hours where the applicable conditions are met.<\/p>\n<h2>How much is payable?<\/h2>\n<ul>\n<li>EUR 250 for flights of up to 1,500 km;<\/li>\n<li>EUR 400 for intra-EU flights over 1,500 km and other flights between 1,500 and 3,500 km;<\/li>\n<li>EUR 600 for the remaining flights over 3,500 km.<\/li>\n<\/ul>\n<p>These are the standard Article 7 amounts. A 50% reduction is possible where the statutory conditions apply. The payment is not calculated according to how upset the passenger was. Further damages under Article 12 are assessed separately under the applicable rules and require appropriate legal grounds and evidence.<\/p>\n<h2>Extraordinary circumstances and care<\/h2>\n<p>The carrier may avoid standard compensation if it proves extraordinary circumstances and that the consequences could not have been avoided despite all reasonable measures. This does not automatically remove rights to care, reimbursement or rerouting. Where the relevant conditions apply, care includes meals, refreshments, accommodation and transport to it.<\/p>\n<h2>What should you retain?<\/h2>\n<p>Keep booking confirmations, tickets and boarding passes, change notifications, actual arrival times and receipts for reasonable additional expenses. Submit a written claim to the operating carrier and retain its reply. Jurisdiction and limitation periods must be assessed for the individual case. For legal assistance, contact <a href=\"https:\/\/tomovi.org\/en\/%d0%ba%d0%be%d0%bd%d1%82%d0%b0%d0%ba%d1%82%d0%b8\/\">Tomovi Law Firm<\/a>.<\/p>\n<p><em>Sources: <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/BG\/TXT\/?uri=CELEX:32004R0261\">Regulation (EC) No 261\/2004, Articles 3, 5, 7\u20139 and 12<\/a>; <a href=\"https:\/\/curia.europa.eu\/juris\/liste.jsf?language=en&#038;num=C-402%2F07\">CJEU, Sturgeon, C\u2011402\/07 and C\u2011432\/07<\/a>.<\/em><\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Cancelled or delayed flights: standard compensation, care, rerouting and evidence for a claim.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-595","post","type-post","status-publish","format-standard","hentry","category-1"],"_links":{"self":[{"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/posts\/595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/comments?post=595"}],"version-history":[{"count":3,"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/posts\/595\/revisions"}],"predecessor-version":[{"id":4000,"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/posts\/595\/revisions\/4000"}],"wp:attachment":[{"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/media?parent=595"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/categories?post=595"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tomovi.org\/en\/wp-json\/wp\/v2\/tags?post=595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}